> For the complete documentation index, see [llms.txt](https://sail-podcasting.gitbook.io/sail-podcasting/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://sail-podcasting.gitbook.io/sail-podcasting/help-and-support.md).

# Help and Support

### 🟥 Full support

Full support includes assistance with uploading your podcast if you're unsure how to do it, though not on a constant basis. We also offer a fast response time for any difficulties you encounter with Sail's services.\
✅ Assistance on uploading podcast\
✅ Faster response times on support\
✅ Editing & Optimization Guidance\
✅ Branding Support\
✅ Monetization & Growth Tips

### 🟦 Limited Support

Limited Support provides assistance with basic technical questions, inquiries about the platform, and guidance on the features we offer.\
✅ Assistance with common login or account issues\
✅ Access to help articles or FAQs for troubleshooting\
✅General guidelines on how to use basic features

## All support can be found on the "Contact page"&#x20;

### You can also directly contact our support with&#x20;

✉️ <Fawzya@54Mediagroup.com>\
📞 (480) 648-1122
